Security · Sub-processors
Sub-processors and providers that process data
This page lists the providers that process data on our behalf, what we use them for and where. Case data on the platform is stored encrypted: see the Security page.
Platform: case data
This provider takes part in hosting the platform our customers use.
| Provider | Purpose | Data | Where |
|---|---|---|---|
| Vultr (owned by The Constant Company, LLC, USA) | Hosting infrastructure for the platform | Encrypted case content and other platform data | Amsterdam data centre (Netherlands) |
The data processing addendum with Vultr is being signed. Each customer signs a data processing agreement with us, which sets out hosting and sub-processors.
Website and demo requests
For this website and demo requests, Línea Anónima (Trackfinity Ltd.) is the data controller. More in the privacy policy.
| Provider | Purpose | Data | Where |
|---|---|---|---|
| Vercel Inc. (USA) | Website hosting | Technical visit data, such as the IP address | Global content delivery network |
| Cloudflare, Inc. (USA) | Name resolution (DNS) and network protection | Technical visit data, such as the IP address | Global network |
| Google LLC (USA) | Demo booking calendar, only if you click "Book a time" | The details you enter when booking, and technical data | Under Google's privacy policy |
Changes and questions
We update this page when the list changes. If you have questions about a provider, write to: [email protected]